SHIPPING POLICY

Standard delivery:

As soon as your order is packed (1-3 working days), I will send you a shipment confirmation email with the delivery information and a link to track your order online. Please note that it can take some days before the tracking information is available.

Additional terms if you are ordering textile. Please note that all materials are needed to be printed out in the factory. It can take 1-2 weeks before I can ship them out to you.

All shipping costs are already included in final prices of paintings, except for the cards, prints, original watercolours and textile.

All paintings and textile are shipped in boxes with additional protective wrapping. All prints, cards and watercolour paintings are shipped in envelopes or tubes.

Delivery within the Netherlands is up to 7 working days; Europe up to 1-2 weeks; and International up to 1 month. It also can vary depending on the country of destination and other circumstances that are not within the sender's responsibility.

Express delivery:

If you wish to receive your parcel faster please let me know by sending a private message or using the comment section. Please note that express delivery can be made only with an additional fee depending on your region.

Returns & Refunds:

If something isn’t quite right, you have 14 days to return. I’ll give you a full refund by the same method you used to pay within 14 days after your returned item(s) is received by me. Please note that returns must be paid by the sender, and packed well, as it was before.

Item costs:

Please note that VAT tax is already included in the total price of each item.